This website under the domain name (the "Website") is owned and operated by A.R.CUNLIFFE Pty (Ltd), called “A.R.CUNLIFFE”, “we”, “us” or “our” in this policy.

Your privacy is very important to us and we will always act to protect your personal information. We take this responsibility seriously and are very careful about how and when your personal information is collected, used and shared. This statement outlines what our commitment is, why we need to collect personal information, who we may share that personal information with and how you may request access to and correction of the personal information that we hold. This statement relates to personal information we collect through the Website.

What we collect

The type of personal information we collect depends on the type of interaction or service you wish to receive. Personal information we collect may include: your name, email address, phone number, date of birth, gender, merchandise and booking information, method of payment. You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain bookings, information, products, or services. We do not store your credit card details in any way; they are secured through encryption and transmitted directly by you to our payment processing provider. We may also collection information about your online behaviour and behavioural patterns when using our website, such as the time and date of your visit, the pages you viewed and how you navigated to, and through, our website.

How we collect it

The personal information we collect is generally supplied directly by you through our Website. For example, the details you provide us when you place an order, subscribe to our emails, submit a contact form, or provide feedback to us. We might also collect personal information about you in other circumstances, with your consent.

We also receive and store certain types of information through the use of 'Cookies', when you interact with A.R.CUNLIFFE via the Internet. Cookies are alphanumeric identifiers that are placed on your computer's hard drive through your web browser. Most Internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your Internet browser to disable or to warn you when cookies are used. We recommend that you leave your cookies enabled as they allow our systems to recognise your browser and provide quicker and easier use of our Website.

In addition, we may use third party tracking and analytics software to measure and observe user behaviour. This enables us to improve our Website performance and your experience with us.

Why we collect it

We collect personal information for a number of reasons, including to: deliver, administer and improve the products and services that we offer you, complete other transactions with you or on your behalf, protect against fraud or theft, provide information, offers and promotions that we consider may be of interest or benefit to you, conduct market research, work with our related service providers and stakeholders, maintain and update our records, protect and uphold the rights, property and safety of us, our customers and others and generally provide you with a great customer experience.

Who we share it with

We may exchange your personal information with A.R.CUNLIFFE subsidiaries or companies who perform part of our service delivery or provide other support services to us (for example, organisations that assist us with postal, data processing and analysis, research, mail, promotional, customer contact, technology, banking, payment, debt collection and maintenance services). We may otherwise use or disclose your personal information with your consent (or if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure) or where required or authorised by law, which may include emergency situations and assisting law enforcement agencies.

Third parties to whom we disclose personal information may be located in the European Union, United States of America, United Kingdom and other countries.

Third Party Sites

This Website may contain links to other websites operated by third parties (such as YouTube). Be aware that this privacy statement only applies to the personal information that we collect through this Website. We are not responsible for the collection, storage or usage of personal information at any such third party websites and you should review the privacy policy of any Website you visit.

Use of this website outside of South Africa

This is a South Africa-based website and this privacy statement governs the personal information collected at this Website irrespective of where you may be located when you visit the Website and interact with it. This means your personal information may be stored outside the country in which you are located and any government authorities which have jurisdiction over the Website may be entitled to access any personal information provided.

Further information

We take reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date. As permitted by applicable law, you may have a right of access, rectification and deletion of information collected about you, and the right to oppose, for legitimate reasons, the processing of this information. To exercise these rights, please contact us using the contact details below.

A.R.CUNLIFFE has measures in place to protect your personal information. However, when transmitting personal information over the internet, please bear in mind that no transmission over the internet can ever be guaranteed secure. Therefore, please note that A.R.CUNLIFFE cannot guarantee the security of any personal information that you transfer over the internet to us.

Changes to this privacy statement

This privacy statement may be changed by us at any time. The revised statement will be posted to this page so that you are always aware of the information we collect, how we use it, and under which circumstances we disclose it. We encourage you to periodically review this statement to know how A.R.CUNLIFFE is protecting your information.


Questions, comments and requests regarding this Privacy Statement are welcomed and should be addressed to A.R.CUNLIFFE at


Latest revision: 30 September 2023